![]() ![]() According to the authors of Primal Leadership, a leader’s emotions are contagious. Emotional IntelligenceĮmotional intelligence, the ability to understand and manage your emotions and those of others, is one of the most important qualities a leader must possess. ![]() ![]() The article concludes with a step-by-step process employing these characteristics to arrive at the best possible decision given the many variables that can and will come into play. This article will explore three crucial qualities that great leaders must develop to become great decision-makers: emotional intelligence, the ability to handle uncertainty, and the ability to weigh evidence with intuition. While a large amount of data may be desirable in a perfect world, the data gathering process can utilize too much time, and the vast amount of data can also be paralyzing and take attention away from the big picture or key data points. When leaders opt to pursue additional information or avenues, they must also know when to stop. Great leaders also know when to move quickly and proceed with the available information, versus when to take more time and gather additional information. Making good decisions in difficult situations is no small feat because these types of decisions involve change, uncertainty, anxiety, stress, and sometimes the unfavorable reactions of others. Great leaders understand how to balance emotion with reason and make decisions that positively impact themselves, their employees, their customers and stakeholders, and their organizations. Leaders often have to make challenging decisions, such as what direction to move their company in whether to keep an employee, reposition them or let them go whether or not to share “bad news” with stockholders, and many other such challenges. Instead, we view them as people who are able to quickly arrive at their decisions and communicate the goals to others. We do not envision successful leaders standing around appearing unclear and uncertain. When we think of what makes someone a great leader, one characteristic that comes to mind is decisiveness. ![]()
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